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ComplimentsRewards Information

You must log into your account to access Compliments Cash Back Rewards from your My Account Page.

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What is ComplimentsRewards?
ComplimentsRewards is an amazing Internet Mall where you can enjoy convenient shopping and exciting savings at over 600 of your favorite online stores. Whether you received your Compliments Card as a gift, purchased a card for yourself, enrolled in your company benefits program or you are supporting your favorite fundraiser or cause, ComplimentsRewards brings you value and benefits you can use all year. ComplimentsRewards features premier merchants online who consistently offer the best values on the goods and services you want and need while making your online shopping easy and rewarding.

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What is the value of ComplimentsRewards?
ComplimentsRewards brings you thousands of offers and deals throughout the year at hundreds of your favorite online stores. Plus, if you register as a member, you will earn CashBack dollars on all your qualifying purchases made through ComplimentsRewards.

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How do I shop?
It is simple to enjoy the benefits of shopping through ComplimentsRewards.
Just go to ComplimentsRewards, sign in with your e-mail or member ID, and find what you’re looking for in one of the following three ways:
1. Use the "Search" box to locate any of the more than 600 online stores featured on ComplimentsRewards and to see the offers and specials available.
2. Dive straight into the deals on the home page or using the Hot Savings, Coupons, and Free Shipping links in the upper left-hand corner.
3. Find the stores you’re interested in and save big using the category links. You can easily sort each category by store name, subcategory, or rate.

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Is ComplimentsRewards secure?
All the information you provide to ComplimentsRewards is secured with SSL encryption in transit and stored in a secured database. Your information will never be sold or provided to third-parties as outlined in the ComplimentsRewards Privacy Policy. All transactions take place on the retailers’ respective sites, so your credit card information is never provided to or stored on ComplimentsRewards.

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What if I forget my password?
There is a simple and secure password recovery feature on the My Account sign in page. Go to ComplimentsRewards, choose My Account from the top menu and click on the "Forgot your password?" link. From there, you will be able to recover your password by supplying your e-mail address and clicking on the "Go" button. You will receive an e-mail shortly thereafter with the instructions for recovering your password.

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What are CashBack dollars?
Most of the products and services offered by the many quality merchants on ComplimentsRewards generate bonuses at the time of sale. When you make a qualifying CashBack purchase, your account will be credited with CashBack dollars once your transaction has cleared.

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What is the CashBack amount for a particular purchase?
The CashBack dollar amount is determined by the individual merchant. CashBack dollars are paid as either a flat-rate dollar amount or a percentage of the qualifying purchase price. CashBack dollar amounts may vary depending on the purchase amount or item purchased and, in some cases, certain items and special discounts may not qualify for CashBack dollars. Once your transaction has processed, you will be able to view the exact CashBack dollar amount generated under "My Account" on ComplimentsRewards.

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How long does it take for a transaction to appear under "My Account?"
The purchases you make will show up in the "Transaction History" section under "My Account" within 14 days after the purchase was made.

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How are CashBack dollars paid out?
CashBack dollars for qualifying transactions are paid out upon request provided they have fully cleared and are equal to at least $25.00. Once the CashBack dollars totaling at least $25.00 have cleared, you can request a CashBack payment by choosing "Request a Payment" under the "My Account" section of ComplimentsRewards.

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How long does it take for a transaction to be fully cleared?
Typically, it will take 90-120 days for a transaction to fully clear. The exact time to clear varies depending on merchant processing times and return policies.

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Where can I get more information or support on ComplimentsRewards?
If you would like more information about ComplimentsRewards or have a support request, please click here and fill out the online form to make your request.

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